We combine your telephony with a full suite of collaboration features like IP Phone integration, Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer and much more
OUR SOLUTIONS
Put Our Solutions to Work for You
We’ve spent years cultivating relationships with Tier 1 carriers, IT and software development companies across Australia to develop our voice network and state of the art products to deliver carrier-grade quality and reliability.
Advanced Simplicity
You focus on your customers and we’ll handle the complex world of business communications.
Enterprise Grade
Inbuilt redundancy , disaster recovery and business continuity features
High Definition
At least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analogue circuit-switched phone network.
Redundant Network
The network infrastructure is fully redundant to guarantee operation continuity in the event of an issue with a 99.999% up-time.
Unified Communication, Freedom to work anywhere
While on the move – take your office with you and seamlessly transfer from your handset to your mobile device.
Collaboration
Successfully collaborate with your staff including IP Phone integration, Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer and much more.
Quality of Service
We follow latest industry standards to provide code of highest quality of service for all of customers.
Increase business efficiency, Reduce telco costs
Cost of line rental will fall and you can consolidate your voice services into a single broadband connection, depending on your requirements and the number of employees who will be using the service simultaneously.
Grow your capacity instantly
System that will grow with you, add as many extensions as you need or reduce them when you need to.
Security & Compliance
Our fully automated attack protection system work with LIVE SIP traffic, constantly monitoring SIP packets being received which blocks attacks more efficiently than most other solutions.
NBN Compatible
Isolated to ISDN shutdown , our system is 100% nbn compatible.
Applications
Effective and affordable applications for all areas of call management, call reporting, call and contact centre, call recording, application integration CTI, hotels and hospitality.
FlexCloud Features
FlexCloud Hosted Telephone System Delivers Exciting Benefits to Businesses Right from the Start
an automated receptionist that answers the phone and provides a personalised message to callers.
Missed calls are lost opportunities for small business. Our Voicemail to email services makes it convenient to receive and manage your voicemail through your assigned email.
Simply record, retrieve and review all your important phone calls at anytime, anywhere you are.
Allow your representatives to effectively deal with each incoming call without losing other callers to busy signals or unanswered phones.
You can do conference calling by simply creating conference bridges.
Receive and send all your faxes as email.
You can manage your business hours and after hours for different distributed offices in different multiple location.
An automated telephony system technology that interacts with the callers, gathers the required information and routes the calls to the appropriate recipient.
Being on hold doesn't have to be boring! We script, voice and produce amazing on hold messages for businesses in every industry.
Cheap call costs are just one benefit, but an important one at that. There is significant total cost of ownership savings including startup, monthly and annual costs, as well as upgrade costs. Couple that, with our ongoing support and you have a recipe for success.
OUr Difference
Why FlexCloud
Expertise
Expertise
With more than 20 years of Experience in Telecommunications and IT industry , we have the best and honest solution to improve your business.
Leading Edge
Leading Edge
Technology is changing almost daily, we ensure we are at the forefront of innovation and equipped to provide you with the best technology to suit your needs.
We do not keep you waiting
We do not keep you waiting
Your account manager is your single point of contact that is always available to you when you need immediate attention, even when out of the office.
Local support
Local support
Friendly and fully trained On-shore Customer Service Team
Industry based Solution
Industry based Solution
We don't fit our clients to specific products, we guide you through a consultative process and find out what really drives your business.
OUR PROCESS
Getting Started with FlexCloud
Consultation
Deployment & Project Management
Provisioning and Porting
Training
On going support
Melbourne
Level 27, Rialto South Tower, 525 Collins Street Melbourne VIC, 3000 Australia
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